Support.
Write to us here. Your message lands in our support inbox with your address on it, and you get an answer within 24 business hours.
Before you write
Billing and cancellation
Purchases made in the iPhone app with your Apple Account are billed by Apple. Manage or cancel them in your Apple Account settings (Settings → your name → Subscriptions). Purchases made through our web checkout are processed by Stripe. If you cannot reach the cancellation controls, or you think a charge is wrong, tell us the email on the account and we check the subscription tied to it.
Refund review
Apple decides refunds for purchases it billed: request one at reportaproblem.apple.com. For Stripe purchases, we review each refund request on its own facts: subscription status, app access, duplicate billing, fraud signals, and payment processor rules. Read the refund policy first.
Account and data requests
Support can help with sign-in, onboarding, creator access, and app problems. For data export or deletion, choose the privacy category above and read the privacy policy.
Response times
We aim to respond within 24 business hours. Complex billing, security, or account-verification requests can take longer.